Yasemin Altuner
Customer Service Manager

Yasemin Altuner, joined ComDirect in 1996. In her role as Customer Service Manager, Yasemin hand holds ComDirect Customers from closing, through system installation and product training. Her responsibilities include, not only working with new Customers, but also assisting ComDirect's existing Customer base to lend assistance and keep them apprised of the latest technology available to their Companies. She also supervises curriculum and teaches ComDirect Customer Training Classes, educating end users on how to make their ComDirect communications system work best for them.

Yasemin attended California State University in Long Beach, where she graduated in 1986 with a B.S. in Business Computer Methods and a minor in Business Administration. She has worked in the telecommunications industry for over 18 years. She previously owned and operated a Pacific Bell Authorized Dealership.

At ComDirect we pride ourselves on our fast-paced environment and our cutting-edge technology offerings. If you would like to make a career move, please send your resume to hr@comdirectusa.com

Sales Executive

The primary responsibility of this individual is to develop the company's customer relationships. Candidate will present voice, data and networking solutions to a wide variety of potential customers. Requires 2-3 years consultative sales experience preferably in the high tech field.

Support technician

This candidate should have 2-3 years of telecommunications support and Internet experience, as well as knowledge/experience with Telrad and Samsung communications equipment. Certification from Microsoft (MCSE), Cisco (CCNA/CCDA/CCNP/CCIE), is a plus.Responsibilities include providing technical support to customers using our products and solutions both on site and remotely.

   

As one of Southern California 's leading telecommunications providers, for more than 20 Years, ComDirect has established a reputation for providing state-of-the-art communication equipment and services from the leading manufacturers in the Industry. Our concern for customer satisfaction extends beyond the sales and service of our customer's communications equipment to a comprehensive program of telecommunications management, unrivaled in the Industry.

To maintain and enhance a competitive advantage, businesses need technology that maximizes the efficiency of their most important resource: their people. ComDirect is focused on providing the latest telecommunication technologies. We are an innovative company committed to solutions that work.

Our staff has successfully designed and implemented the following applications:

•  Telephone systems that are easy to use and administer, resulting in time and cost savings.

•  Integrated voice mail and automated systems that are customer-friendly, delivering greater    customer satisfaction.

•  Telephone systems transparently connected and distributed to link multiple client locations.

•  VPN and network security solutions that enable companies to affordably connect the    telephone systems of their offices and remote workers.

•  Video and audio conferencing solutions that facilitate meetings without travel costs.

ComDirect solutions are designed to meet customers' individual, long-term needs. We offer only the top products in the various niches of the telecommunications industry to ensure our clients a variety of reliable options. In the rare event that ComDirect cannot meet a customer's need, we guide the client to a provider who can.

At ComDirect, we are committed to strategically partnering with companies who are on the leading edge of technology. Our collaborations aim to fulfill our promise of being a "total solutions provider" for our customers.


Our mission is to be a premier telecommunications implementation company by delivering superior products and services to our customers, valuing and respecting our employees, and responding quickly and professionally to our customer's requests and needs.


•  To be a leader within the telecommunications industry based on customer and employee     satisfaction.

•  To create customer recognition of our business unit as a trusted, single source providers of     telecommunications products and services.

•  To create an environment throughout the enterprise that nurtures and develops     professional skills and superior performance among all employees.

 
         
         
 
       
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